Tips & Advice
below are tips and advice based on questions asked by customersBent Frame
Damaged ? A common question
Please note that your pushchair is made from aluminium tube which shaped (bent) by design.
One of the cross bars under the seat and one cross bar behind the seat have two slight bends, evenly spaced from each end. You will see it is symmetrical. At the point of the bend there is a slight creasing to the metal.
These bends are deliberate and the pushchair would not function without them.
We do understand that until you are familiar with your new pushchair you might be concerned on seeing them that your pushchair is damaged. It isn't.
Will NOT Fold
stuck, what do I do ?
Firstly do not force it to fold.
The classic cause of the pushchair not folding is that the harness has not been done up after the child has left the seat and one of the plastic clips on the end of a harness strap is now jammed in the frame, preventing it from folding.
To solve this:
- unfold the frame
- snap together the harness so none of it is tangled with the frame
The pushchair should now fold down.
It is always important to snap together the harness before folding the pushchair to avoid breaking the harness clips or damaging the frame.
Foam Handle Grips Moving
Hard to control !
The foam handle grips should be prevented from moving by the stoppers which blank off the tube end. If your foam grips move too much then you may be about to lose the end stoppers (see below).
To solve this:
- a drop of super glue, or similar, to fix the foam grips in place
Lost Stopper
Lost Handle End Stopper
The handle stoppers blank off the tube and help to keep the foam handle grips in place. It is not possible to get identical ones but you can get tube ends very cheaply on ebay, for example from UK Plastic Parts
You need to get 16mm Round Plastic Black Blanking Tube End Caps
A drop of superglue, or similar, can help avoid them coming out again
Lost Tube End Stopper
You can get tube ends very cheaply on ebay, for example from UK Plastic Parts
You need to get Square Plastic Black Blanking Tube End Caps
A drop of superglue, or similar, can help avoid them coming out again
Rivet Failed on front Cross Bars
UNSAFE
If the Footplate is not fitted then cross frame which connects the two sides of the pushchair can be damaged if used as a footrest or if a child swings their feet back against it.
To solve this:
- find a local service company, e.g. a bike shop, or even you local garage (they would have a rivet gun). It takes a seconds to put a rivet in and should not be expensive
IMPORTANT The pushchair may not be safe to use before it has been repaired and if used will likely result in the vertical frame part breaking
Veers in one direction
Difficult to steer
Lift each set of wheels in turn from the floor and spin the wheels to indentify any which do not rotate freely, if one is stuck then this will cause the pushchair to veer.
To solve this:
- wash the wheels with hot soapy water to remove dirt (you may find it easiest standing them in a bucket) and allow to dry
- spray with Silicone Lubricant (e.g. Halfords Silicone Lubricant) or a Furniture Polish which is Silicone based
Squeaky Wheels
Drives you mad !
The Budget XL wheels are plastic with plastic hubs on a steel axle.i.e. not sealed bearings. Friction between the plastic parts or if grit gets stuck in the mechanism can cause a squeak.
To solve this:
- flush the wheels with running water to remove dirt and allow to dry
- spray with Silicone Lubricant (e.g. Halfords Silicone Lubricant) or a Furniture Polish which is Silicone based
Customer Services
